Protsy User Guide
Protsy is an AI-powered listing management tool for Etsy (and Shopify) sellers. The basic workflow is simple: AI prepares it, you review and approve it, and the product goes to your store. No listing is ever published without your approval.
This guide was written so that a seller opening Protsy for the first time can do everything on their own, from connecting their store to tracking order profit.
Where should I start?
- Getting started: Create an account, choose your plan, connect your Etsy store, and set your store type (Physical, POD, or Mixed).
- Dashboard and Settings: Set your store language, currency, pricing parameters, and shipping profiles.
- Templates: Create a listing template for the product type you sell most often. Every listing after that comes together much faster from the template.
- Listings: Create your first listing with AI, review it in the editor, and publish it.
Chapters
| # | Chapter | What it covers |
|---|---|---|
| 01 | Getting started | Sign-up and sign-in, plans and trial, credits, connecting a store, multiple stores, interface tour, shortcuts, mobile, theme and language |
| 02 | Dashboard and Settings | Dashboard tiles, Settings tabs (General, Store, Shipping, Connection), Account page, deleting your account |
| 03 | Listings | Listings page, creating with AI, starting from scratch or from a template, the listing editor, scheduled publishing, bulk actions, CSV import, Shopify listings |
| 04 | POD: Designs, Mockups, and Studio | Design library, importing from Google Drive, print file, enhancement, mockup library, bulk image generation in Studio |
| 05 | Templates | Creating a listing template, form tabs, {{ }} placeholders, POD template mockups, template from an existing listing |
| 06 | Orders, Shipping, and Finance | Order list and details, tracking numbers, ShipEntegra shipping labels, shipping calculator, profit and fees, Marketplace |
| 07 | Protsy AI and Insights | Protsy AI chat, approval cards, chat history, Insights, weekly and monthly reports, credits |
| 08 | Integrations | Google Analytics, social media sharing, Pinterest, Google Drive, ShipEntegra, Shopify and eBay, Claude and ChatGPT connector |
Quick links by task
- Create a new listing with AI: Listings → Creating with AI
- Prepare mockups for POD products like T-shirts and posters: POD chapter
- Publish listings at specific times: Listings → Scheduled publishing
- Ship an order and buy a label: Orders, Shipping, and Finance
- See how much you actually earn from an order: Finance: Profit & Fees
- Share a product on Pinterest or Instagram: Integrations
- See where your credits are going: Getting started → Credits and Protsy AI → Credits
Reading this guide
- On-screen button and menu names are written in bold, with their English names exactly as Protsy shows them. If you switch Protsy to Turkish, the guide appears in Turkish.
- Some features are not turned on for every account. These are marked in the text with the note "> Note: This feature appears if it is enabled on your account." If you can't find a feature in your menu, you can write to our support team.
- The Designs, Mockups, and Studio menus appear only when the store type is POD or Mixed.